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"Without a doubt, Kristen Eliano, at your Little Italy location, is one knowledgeable and incredibly sweet individual. I was having some sizing difficulty with a shoe I had purchased earlier. She saw the problem and immediately went to work. I felt cared for and knew Kristen wanted what was best for me. She was funny, smart and caring. I will return to your store again (and again) because Kristen offered such wonderful customer service!"